Scentistry
Terms
These are the simple rules of the shop. They are a store policy, not a substitute for legal advice.
The shop
Scentistry sells handcrafted candles for delivery within Sri Lanka. Prices are in LKR. By placing an order you agree to these terms and to our Privacy note.
Orders and payment
Checkout is a bank transfer for the candles only. Delivery charges vary by location and are not part of that transfer. We send the exact charge on WhatsApp, and you pay it in cash to our delivery partner, Koombiyo. Put the order number on the transfer, then send the slip on WhatsApp. We confirm the order after we match the slip.
Stock and handmade variation
If an item sells out after you order, we will contact you and refund or offer another candle. Small differences in colour, scent throw, or finish are normal for handmade products.
Delivery and returns
Delivery is island-wide in Sri Lanka. Read Shipping and Returns for timing, damage, and refunds.
Accounts
You can shop as a guest or with an account. Keep your login details private. We may pause an account that is used in a way that harms the shop or other customers.
Questions: scentistryc@gmail.com.